Riddle Quest legal
Effective date:
These pages are written for players and app store reviewers. They should be reviewed with legal counsel before publication.
How to Request an Export
Send a data export request to roobs@roobsworld.com. Include enough detail for us to find and verify your account:
- Your Riddle Quest account email address.
- Your username or display name.
- Your sign-in method, such as email, Google Sign-In, or Facebook Login.
- The country or region you are contacting from, if relevant.
- A clear statement that you want a copy of your Riddle Quest data.
What the Export May Include
Where available and reasonably associated with your account, an export may include account identifiers, email, username, avatar reference, profile settings, leaderboard profile fields, gameplay progress, completed riddles, scores, streaks, achievements, hints, rewards, coin balance, in-app purchase entitlement records, push notification preference records, and support request history.
What May Not Be Included
Some records may be excluded or summarized where they include other users' data, security-sensitive information, anti-fraud signals, internal diagnostics, provider-only billing data, crash logs that are not reasonably linked to your account, confidential business information, or information we are legally restricted from sharing.
Format and Delivery
We will usually provide exports in a practical electronic format such as JSON, CSV, or another readable file type. For security, we may ask you to verify account ownership before sending an export, and we may deliver the export through a secure link or email attachment depending on the data involved.
Timing
We aim to respond within a reasonable period after verifying your account. If a request is broad, unclear, repeated, or technically complex, we may ask for clarification or additional verification.